Privacy Policy

Property Xclusive Pty Ltd (the “Site”, “we”, “us”, or “our”) is committed to protecting the privacy of our members, partners and users. This Privacy Policy describes how Property Xclusive collects, uses, discloses, and stores your personal information when you visit our Site, use our Services, or make a purchase from propertyxclusive.com.au (the “Site”) or otherwise communicate with us (collectively, the “Services”). This is in accordance with the Australian Privacy Act 1988 and Australian Consumer Law. For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Collection of Personal Information

We collect personal information to provide our membership services, facilitate our business and trade promotions, and improve our overall offerings and services. The types of personal information we obtain about you depends on how you interact with our site and use our services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. Information that you directly submit to us through our services may include:

Basic contact details including your name, email address, postal address, phone number, payment details and any other information you provide in connection with your membership and trade lottery participation.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. We collect information when you sign up for a membership subscription, when you enter a promotion or trade promotion lottery, and when you contact us for support or information.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, to provide the Services we offer, to process and manage membership subscriptions, to facilitate and administer trade promotion lotteries, to communicate with you regarding our services, promotions and updates, to improve our website and user experience and to comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Disclosure of Personal Information

We may disclose your personal information:

  • To third-party service providers who assist us in providing our services ie payment processors and marketing platforms etc.
  • To regulatory authorities when required by law.
  • With your consent or as otherwise permitted by law
  • In the event of a transfer or sale of business.

Marketing Communications

By signing up for our services, you consent to receive promotional communications from us. You may opt out of our marketing emails at anytime by clicking the unsubscribe link in any of our emails.

Data, Security & Storage

We take significant steps to protect your personal information from disclosure, misuse, loss, and unauthorised access. All personal information is stored securely. We use firewalls, encryption, and secure servers to safeguard your personal data.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the practices and privacy of these external websites, and you should review their privacy policies.

Cookies and Tracking Technology

Our website may employ cookies to help enhance your browsing experience, track website usage and for internal management purposes. You have the option to manage cookies preferences through your browser, although disabling them may restrict the range of functions and services we can offer you.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices, or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the revised Privacy Policy on the Site will state “Last updated” date and we’ll take any other steps required by applicable law.

Please read this Privacy Policy carefully. By using and accessing any of our Services, you acknowledge that you have read and understand this Privacy Policy, and you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of our Services.

Contact Us

For any privacy related enquiries or queries please contact us by email at the following address.

Property Xclusive Pty Ltd

support@propertyxclusive.com.au

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